Thank you so much for your humanity and professional attention

 

Dear Mr Khoo,

I would like to convey our sincere appreciation for the most professional and courteous manner in which you handled both of our hernia repair procedures.

Through  the initial consultations, administrative processes, hospitalisation/operations and post operative processes you and your staff were most efficient and reassuringly professional.

For an elderly couple you were most considerate in the manner in which you communicated the issues being faced and the ways in which you would manage-down the risks.

In my wifes case a laparoscopic procedure to repair an inguinal hernia which was was causing her discomfort and in my case standard surgical procedure to repair a previously unsuccessful laparoscopic (not performed by yourself)  procedure to repair an incision hernia from previous surgery.

In both our cases the results were most pleasing neither of us suffering undue pain or discomfort.

In my own case as I discussed with you the pain and lethargy I experienced for the last 2 years has gone.
I feel energised and years younger.

Thank you so much for your humanity and professional attention.

Stella & Peter Sedgley
Ex Senior Vice President, Emirates Airline

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